Shipping policy

Shipping Policy

At Crave It Global, we currently provide local delivery and self-pickup options within selected areas in Kuantan.

1. Order Processing

Orders are usually prepared and processed after payment confirmation. Preparation time may vary depending on product availability and order volume.

2. Local Delivery

We currently offer local delivery within approximately 25km from our operating area in Kuantan.

Delivery availability, timing, and charges may vary depending on distance and scheduling.

3. Self Pickup

Customers may choose self-pickup during checkout, subject to arrangement and confirmation.

Pickup details will be provided after order confirmation.

4. Delivery Responsibility

Customers are responsible for providing accurate contact and delivery details to avoid delays or failed deliveries.

5. Delays

Delivery or pickup timing may occasionally be affected by weather conditions, traffic, high order volume, or other unforeseen circumstances.

6. Return & Refund

Please refer to our Return & Refund Policy for information regarding damaged, incorrect, or defective items.