Privacy policy

Last updated: September 1, 2026

Crave It Global (LA0087062-U)

At Crave Crumbl, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through our online store.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

* Full name
* Billing and delivery address
* Email address
* Phone number
* Order details
* Payment-related information
* Information you provide when contacting us
* Website usage and device information

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

* Process and fulfil your orders
* Arrange delivery or collection
* Communicate with you about your orders
* Respond to customer enquiries
* Process payments
* Improve our products, services, and website
* Prevent fraud or misuse
* Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

Crave Crumbl does not intentionally store your complete payment card details on our own systems. Payment information may be handled directly by the relevant payment provider according to its own privacy policy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyse website usage, and support essential store functions.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect how parts of the website function.

5. Sharing Your Information

We may share relevant information with trusted third-party service providers when necessary to operate our business, such as:

* Payment providers
* Delivery or logistics providers
* Website and e-commerce service providers
* Analytics and technology providers

We do not sell your personal information for monetary gain.

6. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us at:

contact@cravecrumbl.my

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Crave Crumbl
Email: contact@cravecrumbl.my